What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in
the comments form, and also the visitor’s IP address and browser user
agent string to help spam detection.

An anonymised string created from your e-mail address (also called a
hash) may be provided to the Gravatar service to see if you are using
it. The Gravatar service Privacy Policy is available here:
https://automattic.com/privacy/. After approval of your comment, your
profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading
images with embedded location data (EXIF GPS) included. Visitors to the
website can download and extract any location data from images on the
website.

Contact forms

When you contact us via the contact form, we ask for your First Name, Last Name, Email Address and Phone Number.

This information is used so that we can reply directly back to you
personalty, rather than sending a generic robotic sounding reply.

Cookies

If you leave a comment on our site you may opt in to saving your
name, e-mail address and website in cookies. These are for your
convenience so that you do not have to fill in your details again when
you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a
temporary cookie to determine if your browser accepts cookies. This
cookie contains no personal data and is discarded when you close your
browser.

When you log in, we will also set up several cookies to save your
login information and your screen display choices. Login cookies last
for two days, and screen options cookies last for a year. If you select
“Remember Me”, your login will persist for two weeks. If you log out of
your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved
in your browser. This cookie includes no personal data and simply
indicates the post ID of the article you just edited. It expires after 1
day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos,
images, articles, etc.). Embedded content from other websites behaves in
the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed
additional third-party tracking, and monitor your interaction with that
embedded content, including tracking your interaction with the embedded
content if you have an account and are logged in to that website.

Google Analytics & Search Console

We run Google Analytics with anonymized IP on our website, the data
collected by Google is used to better understand how our users are using
and navigating the website, this in turn allows us to make improvements
that make using the website easier and faster.

Who we share your data with

We share data with services provided by Google,  Analytics and Search Console.

All data collected and sent to Google Analytics or Search Console is
anonymized, no personally identifiable information is transferred to or
stored by Google.

How long we retain your data

If you leave a comment, the comment and its metadata are retained
indefinitely. This is so we can recognise and approve any follow-up
comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the
personal information they provide in their user profile. All users can
see, edit, or delete their personal information at any time (except they
cannot change their username). Website administrators can also see and
edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can
request to receive an exported file of the personal data we hold about
you, including any data you have provided to us. You can also request
that we erase any personal data we hold about you. This does not include
any data we are obliged to keep for administrative, legal, or security
purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

On some of our contact forms, e.g. our Inquiry Form,
we will ask you for additional details such as a pickup location. this
data helps us to understand your needs.

How we protect your data

Personal data shall be subject to additional safeguards to ensure
this data is processed securely. For example, we work hard to ensure
data is encrypted when in transit and storage, and access to this data
will be strictly limited to a minimum number of individuals and subject
to confidentiality commitments.

We will take all steps reasonably necessary to ensure that your data
is treated securely and in accordance with this Policy. Unfortunately,
the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we
cannot guarantee the security of your data transmitted to any of our
websites; any transmission is at your own risk. Once we have received
your information, we will use strict procedures and security features to
try to prevent unauthorised access. When possible, encryption is used,
both in transit and storage. Access controls within the organisation
limit who may access information.

What third parties we receive data from

We receive anonymized analysis date from Google

Industry regulatory disclosure requirements

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

We’ll also use cookies to keep track of basket/booking contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information
including your name, billing address, shipping address, email address,
phone number, credit card/payment details and optional account
information like username and password. We’ll use this information for
purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and
phone number, which will be used to populate the checkout for future
orders.

We generally store information about you for as long as we need the
information for the purposes for which we collect and use it, and we are
not legally required to continue to keep it. For example, we will store
order information for XXX years for tax and accounting purposes. This
includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us.
For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through PayPal. When processing payments, some of
your data will be passed to PayPal, including information required to
process or support the payment, such as the purchase total and billing
information.

Please see the PayPal Privacy Policy for more details.

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.